Yes, MOBY+ PRO is the subscription service, we have different but similar bike variants. Our primary MOBY+ PRO ebike is the highly popular Rad Runner (pictured above)

Sign up here on this page, we will either have bikes available in stock or they will be on back order and you can expect to get a bike in a few days. Your order will be changed from PROCESSING to ON HOLD while we add you to the queue. Your rental period and subscription begin when you collect the bike. We will contact you to tell you to collect the bike. .

If you order when the bike is on  BACK ORDER it may be up to two weeks before your bike is available. Your deposit secures your place for a bike and we operate a queue system.

When you have completed your order, your subscription will automatically be paused until you  have collected your bike. Only at  this point your weekly rental period will begin. All MOBY+ PRO bikes must be collected from our warehouse in DCU Alpha, Glasnevin. We will contact you to let you know your bike is ready for collection or simply email or message us for confirmation. Do not attend our warehouse without confirmation, please bring your order confirmation email and ID for verification on collection.

Visit our depot  by confirmed appointment only.

MOBY Bikes
Rogers Building
D.C.U. ALPHA
Claremont Avenue (use entrance at Griffith Avenue).
Glasnevin
Dublin
D11 KFX9

The minimum rental period is TWO weeks (€100), if you cancel before then the cost will be deducted from your deposit. If you cancel before your order / subscription before you get your   a €5 transaction fee is applied. You can cancel your anytime after you two week period, simply let us know and return the bike to our depot. Weekly rental period is 7 day week to week, return bike on renewal day, pro rata refunds will not be issued. When your bike is inspected your refund will be issued and processed within a few days.  

If we have bikes in stock it is possible to come to our depot in Glasnevin by appointment only. Contact us on facebook or email info@mobymove.com for confirmation, we are open Mon. – Fri, 9.30 – 4.30pm.

When you pick up your bike, we provide you with:

Battery Charger
Secure U-Lock & Lock cable
Keys for Lock & Bike
Briefing on using bike

Please ensure to return all items when returning  your bike or cost may be deducted from your deposit.    

For some bike we have a limited number of second batteries, inquire with us on email or facebook.  We hope to have more in the near future.

The security of the bike is your responsibility for the subscription period. Your must lock and store bike safely indoors at night as if it were your own bike. Do not leave it unattended for extended periods, even locked around the city.  We recommend you use an additional lock when locking outside. Cycle the bike responsibly in accordance with the law, do not ride the bike off-road, on sand or on mountain bikes trails.  A helmet and hi-vis clothing is additionally recommended.

Repairs and servicing are included in your weekly subscription. Simply return bike to our depot and the service team will look after you. Message or email to let us know when you want to come out and we’ll confirm.

Please immediately report to the police and notify Moby representatives. A secure lock is included in your rental with Moby and we will also provide you with a guide on how to lock your bike securely. We also advise that you take out Damage & Loss cover options to reduce your liability.
In the event of the loss or theft of the Bicycle and/or the battery, you are obliged to report this to MOBY Bikes within 24 hours. Depending on the circumstances of loss or damage or the bike is unrecoverable, you  will owe a deductible of upto €600. Your deposit will be considered the first €100 of any cost owed. 

We require a REFUNDABLE Security Deposit, which will be refunded if you return your bike without damage. Ensure you return, charger, lock and keys with your bike for refund. Your bike will be assessed by our head mechanic.  Normal ‘wear and tear’ if fine and expected with longer term rentals. More substantial damage will be judged against the actual cost of repair and deducted from your deposit when it is returned.

We are advised 7-10 days by our payment processor, typically it is a lot faster than this but please wait the full time before contacting us.

Via facebook or email  (info@mobymove.com), during normal hours: 01 9030007