DELIVERY EBIKES AS A SERVICE

FROM £25 ON WEEKLY SUBSCRIPTION

Perfect for delivery couriers, no upfront purchase costs, no long term contracts.  No worrries with ‘wear and tear’ maintenance included.

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FLEXIBLE
CONTRACTS

Min 1 week rental, no long term contracts

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THEFT COVER
INCLUDED

Personal liability limited if locked correctly

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WEAR AND TEAR
INCLUDED

Bike servicing and repairs at service centres 

Our electric bikes will enable you to do more deliveries and earn more than on a standard bike. Without the purchase or maintenance costs of owning a bike,  but it’s still yours to keep at home just like you own it!

MOBY PRO SUBSCRIPTION

How it Works?

You can either request a call back for more information and then come to our workshop. When your there you can sign up on our online portal or do so in advance.  We’ll provide you with your bike, lock and charger, then you’ll scan the QR code on the bike to activate your weekly subscription on the bike.

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EASY

Online portal to manage your subscription and rentals

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eBIKES

The best delivery ebikes available at the best price

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Maintenance

Get free ‘wear & tear’ maintenance at our London service centers

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THEFT COVER

Included! Personal liability limited if locked correctly

MOBY VS OTHERS

How We Compare

  Your Own eBike Other Companies
Upfront purchase cost £1750 £89 £109
Depreciation over 3 years £1300 None None
Battery replacement after 2 years £430 None None
Cost if stolen £1750 £100
With Theft Cover Protection
£15 / week extra
Full service 4 times per year £175 £0
Free Repairs at our Depot
Maintenance Not Included
New parts (tyres tubes, brake pads, brake cables) £15 / month £0
We Cover The Cost of Parts
Parts Not Included
Assume 1 major fault per year £15 / month £0
We Cover The Cost of Faulty Parts
Parts Not Included
Cost of alternative transport when your bike is broken £87 £0
We’ll replace your bike when needed
Replacements Not Included
Final Cost £109-£250 / month £89 / month £169-£200 / month

MOBY PRO

CHOOSE YOUR EBIKE

From our range of premium brand delivery bikes choose a bike which best suits your needs

Specs

RAD MISSION

Stylish single-speed electric metro bike for city riders

Range: Up to 50 Miles

Weight: 22 kg

Second Battery: Available

Available Now

Speed: 15.5 mph

Motor: 250W Hub Motor

Tires: 27.5″ x 1.95″ Kenda

£25.00 Per Week

Specs

RAD RUNNER

Fat tires and a solid frame. This ebike is perfect for intensive delivery usage.

Range: Up to 45 Miles

Weight: 29 kg

Second Battery: Available

Available Soon

Speed: 15.5 mph

Motor: 250W Hub Motor

Tires:  26″ Fat Kenda

£32.00 Per Week

Why Choose?

A MOBY PRO EBIKE SUBSCRIPTION

The benefits of owning the best electric bike but with servicing included all for a simple weekly payment!

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Low Cost

Avoid the hight cost of buying and maintaining an ebike yourself by choosing to rent via subscription instead

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Best ebikes

Our delivery bikes are high spec, high quality bikes built for durability and utility. Our principle bike is the Rad Runner.

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Wear & Tear

Your contract includes servicing, repairs and replacement vehicles to keep you safe and on the road.

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Flexible Contract

A weekly recurring contract, with no long term commitments. Rent for a min. of 1 week, return when you like.

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Dedicated Support

Our team will look after you and your bike,  just message or call us when your bike needs to come in for repairs

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Riders love us

We’ve being providing delivery bikes to delivery riders for over 3 years and are the most favoured among our peer companies!

Important Information

3 THINGS TO REMEMBER

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1. YOU & YOUR RESPONSIBILITIES

The safe keeping of the bike overnight and during your daily usage is your responsibility. You will sign a contract and present your required ID when you collect the bike,  you are required to pay weekly or liability and accept liability in the event of damage or loss outside of our terms and conditions.

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2. SERVICING / MAINTENANCE / SWAPS

Standard wear and tear such as punctures (inner tubes limited to 1 per month), tyres, chain and brakes issues as they occur will be repaired only at our service depots in London,  We’ll repair or swap the bike if needed and subject to availability.  If you do not bring the bike to us, you are responsible for the cost of regular maintenance and repairs such as punctures, which must be carried in a recognised bike shop.

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3. THEFT OR LOSS

In the event that your bike is stolen or lost and not recoverable via GPS tracking. You will be liable for a deductible  + the deposit.  The deductible varies by bike from £100-£500. If it cannot be proven by you the bike was locked correctly, theft cover will not apply and you will be liable for the full replacement cost of the bike.

Have Question?

Frequently Asked Questions

Please read before signing up and contact us via email or facebook for further info

What's included with my bike subscription?

With your MOBY bike subscription there are great perks which are included within your monthly cost:

  • High quality e-bike
  • Heavy duty Lock and battery charger
  • Initial training when collecting or receiving your bike
  • Theft cover as partt of your subscription
  • Wear & Tear repairs
  • Swapping service

Where do I collect the bike?

Schedule an appointment at our collection depot (SE 16 3EH), you’ll complete your contract on site, activate your rental and take the bike from there.

Can I collect my bike

Yes! You will be able to collect from our depot, indicated on the map below.  We do not not currently deliver bikes to you.

What is the security deposit?

Is a refundable deposit which will be returned to you at the end of your rental period, provided there is no damage to the bike. See terms and conditions for more our discuss with our team

Can I rent an extra battery?

You will be able to rent an extra battery subject to availability. You can request a second battery when signing up or reach out to customer service after you sign up for more information about adding a second battery to your subscription.

Can I change bikes after I have started my subscription

Yes, if there is available stock, you will be able to uprgrade your subscirption if you are an existing customer.  You can find out more through a MOBY representative.

What areas of London do you cover?

In London we cover all areas within the M25, our servicing center is in Elephant and Castle

What happens when my bike breaks and needs repairing?

Free wear & tear maintenance and servicing at our depots is included in the price. Just contact us to confirm your bringing the bike into us and we’ll take care of the rest. If you cant be bring the bike to you must service the bike at your own expense in an accedited bike shop.

Using & storing the bike?

The security of the bike is your responsibility for the subscription period. Your must lock and store bike safely indoors at night as if it were your own bike. Do not leave it unattended for extended periods, even locked around the city.  We recommend you use an additional lock when locking outside. Cycle the bike responsibly in accordance with the law, do not ride the bike off-road, on sand or on mountain bikes trails.  A helmet and hi-vis clothing is additionally recommended. Reckless use of the bike will result in damage beyond ‘wear & tear’ and could result in you loosing your deposit.

Tell me move about the theft cover insurance?

When signing up for a subscription there is theft cover applied to the bike during the agreement. The Cover has been put in place to cover the cost of the vehicle if there is a theft. This cover however is not always guaranteed and MOBY cannot be liable if a claim for theft is made and it is not held. If there is a theft of your bike, then there are certain steps to have taken before and after to maximise the chance for a successful claim through the insurance partner. Firstly there is the locking rules which are detailed below and explain how to lock the bike correctly and where to lock the bike. This is important as if it is not locked correctly then the cover is invalid. The reporting process is then detailed which explains what to do when a theft has occurred. After a claim is made, this is sent to the insurance company and it is either accepted or reject. In the event it is rejected, the subscriber will be liable for the full cost of the bike. See terms and conditions for more our discuss with our team.

What happens if the bike is stolen?

Reporting a theft

  • In the unfortunate event that your bike is stolen you must follow the below process.
  • If your bike is stolen you must report this to the police within 24 hours of the theft.
  • A police report will need to be filed and a reference obtained from them.
  • You will need to report this to MOBY via email within the 24 hours of the theft.
  • MOBY will then be in contact with the next steps based on whether you selected insurance or no insurance on your bike package. 

Theft – Insured

  • The Subscriber will inform MOBY of the theft within 24 hours of the event.
  • MOBY will send the claims form that will need to be completed to make a claim on the cost of the bike to the Subscriber.
  • Details that will be required for the form include but not limited to:
    • Provide MOBY with the police reference number within 24 hours of the theft.
    • Provide MOBY with a picture of the bike lock key within 24 hours of the theft.
    • Provide MOBY with a picture of where the bike was stolen within 24 hours of the theft.

MOBY will then submit the claim to the insurance company for review. 

If any of the above is not followed you will be liable to pay the full costs of the bike and any of the other elements of the bike package that are not returned. An admin fee is also charged for making a claim, whether successful or unsuccessful.

How do I cancel my subscription?

You must return the bike to us to cancel your subscription. As soon as we recieve and inspect the bike we will cancel your subscription and issue your refund.

About MOBY

We’ve worked with

LOCATIONS

Collection & Service Locations

Bike Collection & Returns

LONDON

MOBY BIKES, Unit 4, Rotherhithe Business Estate,
Rotherhithe New Rd, London SE16 3EH

Servicing & Repair Centers

FYC
White City Place
191 Wood Lane
London
W12 7FP

FYC
5 Weaver Walk
Wembley Park
London
HA9 0GX


FYC

Elephant Stores
Elephant Park
New Lion Way
London
SE17 1GQ

FYC
281 Mare St
London
E8 1GR

Advantages
of renting e-bike

No need to pay a large amount upfront

No need to pay for repairs & maintenance

You can return the bike if you no longer need it

Best offer in town

We offer the best bikes  at the lowest prices

Subscriptions include locks and theft cover

Repairs are included in the subscription